SOLUTIONS THAT IMPROVE PRODUCTIVITY, SERVICE QUALITY,
SERVICE TIME AND REVENUE FLOW
DETRAN
Complete and integrated solutions of service and operation for DETRAN - State Department of Traffic, including self-service and specialized applications.
DRIVER'S LICENSE
TRAFFIC FINES
VEHICLES
FINANCES
CLIENTS
Main customers of the service and operation systems platform for DETRAN, including specialized products, called GETRAN.
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The company provides and maintains all technological infrastructure and professionals specialized in the client's business, aiming at the execution of services that ensure the full functioning of the solution made available to the client, including data migration, customization and systems integration.
BPO – BUSINESS PROCESS OUTSOURCING
Allocation of professionals with extensive experience in providing specialized services in IT and computerized processes of managing customer service and operation of DETRAN.
BUSINESS PROCESS REDESIGN
Analysis, modeling and redesign of business processes, aiming to reduce costs, increase productivity and improve the revenue flow.
CONSULTING
Analysis of legal requirements and technical guidance in the specification, development, customization and deployment of specialized systems and solutions for DETRAN.
DESIGN, DEPLOYMENT AND SUPPORT OF SYSTEMS AND SOLUTIONS
Development, maintenance, deployment, data migration, integration and support of systems and solutions for customer service and operation of DETRAN.
SUPPLY OF TECHNOLOGICAL INFRASTRUCTURE
Supply of technological infrastructure, in Cloud (Public, Private or Hybrid) for hosting and providing access to systems via Internet.
TECHNICAL AND BUSINESS SUPPORT
Management of technical and business support services to technicians and users of systems and specialized solutions for DETRAN, besides information security.
TECHNOLOGICAL INFRASTRUCTURE MANAGEMENT
Management of technological resources for hosting and providing access to systems via Internet, under Cloud Computing or Data Center.
SERVICE DESK
Management of user assistance services, in person and/or remote, using a platform for registering and tracking calls via chat, e-mail, telephone and WEB application.
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<NOME>, Diretor do DETRAN-XX